5 Essential Technology Solutions for Next-Generation eCommerce

Commerce is Increasingly Technology-Driven
Consumers are embracing technology for all facets of shopping experience, from product awareness to post-purchase servicing. To win brand loyalty and market shares in the age when consumers instantly know everything about the product and the seller, companies must embrace technology as a core differentiator and type of competitive advantage.

eCommerce Companies Need the Right Technology Partners
Grid Dynamics is a new kind of eCommerce technology solutions company. We have big ideas and many years of experience building advanced custom technology platforms for large-scale eCommerce operations using open source and cloud technologies. Having worked side by side with eCommerce through leaders like eBay, Macys.com and X.commerce we have developed five robust and open solutions that are essential for every successful eCommerce platform.

Solr-Based, Scalable and Configurable eCommerce Search Platform: Searching for a product is how every customer begins interacting with an eCommerce store. For large-catalog retailers, a powerful search engine is a core technology. Our solution is the latest word in product search for large-scale eCommerce sites. It is based on open-source technologies Solr/Lucene, enhanced by powerful product-specific search features, designed to integrate with an external catalog, product placement rules, faceted UI, and delivered as a turn-key solution or fully-managed software appliance.

Open and Scalable Personalization Solutions: 80% of customers prefer personalized offers over generic ones. Personalization helps drive the conversion and increase revenue up to 90%. Personalization requires a powerful data processing infrastructure, smart algorithms, highly scalable and performant application platforms. Grid Dynamics has years of experience in BigData, realtime analytics, machine learning, click processing, trend analysis, behavioral and intention-based targeting, audience optimization and related technical infrastructure.

Engineering for Scale, Performance and Stability: Consumers today have high expectations for the user experience when buying online and have little patience for poor performance and downtime. Downtime at the peak demand time, like Black Friday or Cyber Monday, can ruin a company’s financial performance for the year and leave lasting scars for years to come. Performance and stability issues are difficult to diagnose and even harder to fix. We are site performance experts. We analyze your system, discover bottlenecks and develop a get-well plan. Beyond the software itself, we’ll also look at how your team performs software development, particularly around continuous performance testing and performance engineering tools.

Open Continuous Delivery Platform: Continuous Delivery is a software development process and integrated tooling that allows new features to be released continuously, in small increments, with minimal process overhead and fastest time-to-delivery. In mature Continuous Delivery processes, a developer can push the latest changes through all phases of automated testing straight into production. The process must be safe, repeatable and fully automated. Continuous Delivery Platform is a collaborative user portal, along with back-end infrastructure, that facilitates all facets of continuous application delivery. The portal provides support for business workflows involved in release management. The underlying back-end infrastructure seamlessly integrates all processes, systems and tools involved in building, provisioning, testing, deploying, scaling, upgrading and rolling back application changes.

Open Private Cloud for Continuous Delivery, OpenStack-Based: To enable the vision of continuous delivery, Development, QA and DevOps teams have to have instantaneous access to hardware resources, so that they can effortlessly provision and de-provision environments to develop, test and collaborate on. Access to hardware must be fully automated and easily controllable though self-service portals and APIs. DevGrid is an open private cloud platform for continuous delivery, based on OpenStack.

If You Are Considering a New Technology Platform, You Just Have to Talk to Us
Grid Dynamics provides a range of custom technology services for our clients, large eCommerce companies, from architecture through design, development, integration and post-production support. We are the only independent company of its kind, focused on scalability and performance of large-scale eCommerce platforms and highly regarded in the industry for our deep expertise and engineering excellence. Our engagement model is so simple that it makes even the initial exploration valuable for you. 100% of our customers are willing to provide private references. Contact us today for more information.