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Krakow, Poland

Junior IT Support engineer to Grid Dynamics Krakow location

The position assumes various aspects of local IT/user local support as well as  being a part of a larger IT team taking part in various IT projects and taking part in general IT infrastructure support as a part of duty process.

  • Responsibilities
    • user support and problem troubleshooting (OS, business apps, developer apps, hardware, etc)
    • setting up and configuring new equipment (MacOS/Windows/Linux)
    • maintaining assets inventory
    • std procedures including information security requirements
    • basic network troubleshooting
    • user accounts/access rights management
    • supporting std IT location infra (servers, network equipment, printers, conference room equipment)
    • taking fair share in IT production services
    • legacy VM infrastructure
    • cloud infrastructure
  • Requirements
    • Linux/Unix: understanding system concepts, hands-on experience
    • Networking: understanding of L[123] network design and basic troubleshooting
    • Virtualization: understanding of concepts, types, hands-on experience
    • Windows: basic AD skills
    • Hardware: good level of understanding and troubleshooting
    • English: B1+
  • Could be a plus:
    • experience in IT support
    • working with servicedesk systems
    • advanced Windows knowledge
    • experience with Google Apps for Business (G Suite)
    • Mac OS experience
    • AWS/GCP/Azure experience
    • advanced English

Don’t see the right opportunity?

Contact us anyway and let’s talk! To apply, send your resume and cover letter to moc.scimanyddirg@sboj

Grid Dynamics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees during their employment and for all candidates during the application process. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. All employment is decided on the basis of qualifications, merit, and business need.

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