on-demand

Digital Customer Experience: A Path to Profitable Growth

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Covid-19 is accelerating digital transformation. Companies that are able to optimize their online customer experiences will come out on top.

About this event

The COVID-19 crisis has caused mass upheaval in the financial industry. How can you stay ahead of the changing consumer behavior, our uncertain economy, and escalating expectations to remain innovative and stay ahead of your competition?

Join James Nichols, SVP and Head of Customer Solutions at Voya Financial, alongside Grid Dynamics' own Rahul Bindlish and learn how you can:

  • Transform your digital experience and increase margins
  • Leverage digital assistants to add 1 million users a month
  • Transition into the work-from-home and stay-at-home environment

Register now to discover innovation in customer experience and engagement to differentiate and lead in the industry.

Speakers

Topics include

Application Modernization
Customer Experience
Innovative user interfaces
CX strategy and design
and more...

Agenda

6:00 PM - 6:05 PM
6:05 PM - 6:30 PM
6:30 PM - 6:55 PM
6:55 PM - 7:00 PM

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