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Home Insights All authors Antonina Sherbakova
Antonina Sherbakova

Antonina Sherbakova

Director of Customer Success

Antonina Sherbakova is Director of Customer Success Operations at Grid Dynamics, where she drives performance, process excellence, and growth across global customer-facing teams. With over a decade of experience leading transformation initiatives across Supply Chain, Manufacturing, HR, Sales, and Account Management, she brings a multidisciplinary approach that bridges business strategy, technology, and human behavior. Antonina holds degrees in Strategic Management and Cyberpsychology, where she focused on the impact of artificial intelligence on individuals and organizations. She applies this unique perspective to translate innovation and productivity into lasting business value.

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Discover the true constraint, model smarter interventions, and invest where agentic AI drives real ROI.

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    MACH, Agent Ready 2026 Award

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    MACH Alliance Awards, Best Retail Project

    2024, 2025

    AutoZone, IT Supplier of the Year

    2025, 2026

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    2026
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