quote Thriving in today’s supply chain demands a blend of human ingenuity and cutting-edge technology. Our insights reveal how AI and innovative strategies can propel manufacturers toward resilience, efficiency, and competitive advantage. Rohit Tripathi Principal, CTO Office,
Manufacturing and Supply Chain,
Grid Dynamics

In a landscape fraught with economic shifts, environmental pressures, and operational challenges, manufacturers across sectors are facing a pivotal moment. Disruptions in global shipping routes and port incidents are magnifying existing issues, while geopolitical tensions, rising material costs, and labor shortages further strain supply chains.

The imperative for resilient, adaptable supply chains has never been clearer, underscoring the vital role of technology, particularly AI and generative AI, in navigating these complexities. Gartner’s 2024 supply chain technology trends emphasize this need, highlighting the potential of technology to not only protect businesses but also create competitive advantages through human-machine integration.

This ebook delves into these trends, offering insights and actionable strategies for leveraging them to drive business growth and resilience.
Names of trends in supply chain technology
A robo line in a plant in supply industry

Leverage technology as a resilience pillar

The convergence of human ingenuity and technological advancement is pivotal in building resilient supply chains. Embracing AI and generative AI lays a robust foundation for adapting to disruptions, fostering innovation, and enhancing collaboration within ecosystems.

Packing lines in a factory

Gartner’s trends in supply chain technology for 2024 are interlinked and mutually reinforcing, highlighting the centrality of AI in driving supply chain redesign. Each trend presents an opportunity to gain a competitive edge by leveraging emerging technologies strategically.

A line of trucks and a group of people near

Foster partnerships and adaptability

Partnerships emerge as accelerators of change, enabling rapid strategic delivery. The integration of manufacturing trends—AI, automation, and human expertise—is essential, driving innovation and efficiency. An incremental, modular approach to technology investments ensures agility and adaptability, crucial in navigating the evolving supply chain landscape.

Navigate each supply chain trend and its corresponding strategy, which are discussed in depth in the ebook.

A supply center with containers and infrastructure

1. Supply chain data governance

Advanced analytics and AI are enhancing cross-functional visibility and decision-making, making data quality and governance critical. Implement a strategy including distributed data architecture and automation for operational efficiency and cost savings.

A camera for anomaly detection

2. AI-enabled vision systems

These systems offer autonomous anomaly detection and predictive maintenance, boosting productivity and reducing downtime. Deploy them for significant labor productivity and cost of quality improvements.

Boards of information for human-tech collaboration

3. Augmented connected workforce

This strategy optimizes human-technology collaboration, enhancing productivity and decision-making. Implement IoT, AI, and AR for bridging the STEM skills gap and supporting workforce dynamics.

AI projects and eco systems

4. Composite AI

By combining AI techniques, organizations can solve complex supply chain challenges. Align AI projects with clear business objectives and build a secure AI ecosystem for transformative potential.

A yellow robot is packing a box

5. Machine customers

Serve nonhuman economic actors with IoT platforms and smart cloud manufacturing. Implementing cloud-based IoT analytics solutions ensures data transparency across the value chain.

Shipping containers in the transparent logistics center

6. End-to-end sustainable supply chains

Compliance with sustainability regulations is key. Establish a baseline for sustainability efforts, map the path and milestones, and prioritize digitization of internal systems.

A person in a dark hoodie controlling cyber security

7. Cyber extortion

Combat cyber threats with IT/OT collaboration and a Zero Trust mindset. Implement incident detection and response mechanisms, and adopt SOAR solutions for streamlined incident management.

Next generation humanoid robot

8. Next-generation humanoid working robots

These robots offer significant productivity gains and cost savings. Deploy them alongside humans for innovative supply chain solutions, addressing ethical concerns and public acceptance.


About the author

Rohit Tripathi

Rohit Tripathi


Rohit is Principal, CTO Office at Grid Dynamics, focused on supply chain and manufacturing practice areas. He has over 25 years of industry experience in leading organizations and teams across the globe. Before joining Grid Dynamics, Rohit was the Chief Product Officer at Honeywell International; prior to which he held leadership roles at SAP, The Boston Consulting Group (BCG) and supply chain software provider i2 Technologies (now Blue Yonder). Rohit holds an MBA with high honors from Booth School of Business, University of Chicago; an M.S. in Engineering from Iowa State University and B.TECH. from IIT Kanpur.

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