Staff Business Analyst
We are looking for a Staff Business Process Analyst to join us in the San Francisco area.
Essential functions
Partner with business stakeholders to understand content generation requirements, quality standards, and operational constraints
Analyze existing multi-stage product onboarding processes to identify pain points and improvement opportunities
Translate business needs into technical requirements for engineering teams implementing AI automation
Establish comprehensive quality control frameworks and feedback loops for all generated and authored content, with specialized focus on AI-generated materials
Design content validation processes that ensure consistency, accuracy, and brand alignment across human and AI-produced outputs
Facilitate cross-functional workshops to align on process optimization priorities and success metrics
Communicate AI capabilities and limitations to business leaders, setting realistic expectations for automation initiatives
Develop business cases and ROI projections for proposed process improvements and AI implementations
Qualifications
7+ years business consulting experience with strong stakeholder management skills
Proven ability to translate between business requirements and technical implementations
Experience designing quality assurance frameworks for content operations, particularly involving AI-generated materials
Understanding of AI/ML applications in content generation and their practical limitations
Experience facilitating cross-functional teams and managing competing priorities
Strong presentation and communication skills for executive-level stakeholders
Bachelor’s degree in Computer Science or a related field is required ; Master’s degree is a plus.
Preferred:
Retail/e-commerce background, particularly in product content management
Experience with digital transformation initiatives involving AI/automation
Background in content quality management and automated validation systems
Familiarity with product catalog operations and content workflows
We offer
- Opportunity to work on cutting-edge projects
- Work with a highly motivated and dedicated team
- Competitive salary
- Flexible schedule
- Benefits package - medical insurance, vision, dental, etc.
- Corporate social events
- Professional development opportunities
- Well-equipped office
About us
Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.Apply to the position
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Grid Dynamics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees during their employment and for all candidates during the application process.
All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. All employment is decided on the basis of qualifications, merit, and business need.