Senior Account Manager
A Senior Account Manager will be a strategic member of Grid Dynamics’ growing team and will be responsible for developing business with the world largest retail, technology, and financial companies.
The ideal candidate is an outstanding relationship manager, with a solid understanding of modern software engineering practices and architecture approaches. Your primary focus will be on growing business by ensuring effective delivery, developing customer relationships and pursuing new business development opportunities in the customer’s organization. The Account Director will be responsible for P&L of the account and will be working closely with Grid Dynamics’ engineering team and customer’s stakeholders.
Essential functions
Manage large multi-million dollar relationships with support from the engineering and sales organization and in partnership with VP of Account Management
Setting up, maintaining and improving a reliable delivery process in accordance with industry best practices and corporate standards
Meet assigned revenue and profitability targets
Achieving and sustaining high client satisfaction
Establishing efficient communication channels between client organizations and Grid Dynamics’ team
Manage assigned key accounts to meet and exceed specified revenue and profitability targets with ultimate P&L responsibility
Track account performance in partnership with the VP of Account Management
Develop new revenue streams within assigned key accounts
Draw on internal technical expertise in support of pre-sales efforts
Assist in hiring & developing onshore delivery management, analysis, administrative and senior technical staff
Track and report status and metrics
Collaborate with Corporate and Delivery PMO
Lead or participate in strategic initiatives
Qualifications
10+ years of experience in the software engineering industry with at least 5 years in account and delivery management roles.
Proven track record of creating and managing big globally distributed delivery teams
Track record of interacting and building a relationship with VP level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Excellent understanding and practical experience with modern project management methodologies, software engineering processes and approaches for the architecture design (e.g. CI/CD, cloud deployment, microservice architecture, etc.)
Excellent communication skills
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
We offer
- Opportunity to work on cutting-edge projects
- Work with a highly motivated and dedicated team
- Competitive salary
- Flexible schedule
- Benefits package - medical insurance, vision, dental, etc.
- Corporate social events
- Professional development opportunities
- Well-equipped office
About us
Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.Apply to the position
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Grid Dynamics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees during their employment and for all candidates during the application process.
All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. All employment is decided on the basis of qualifications, merit, and business need.