For three years, Grid Dynamics and Google Cloud have hosted a dozen executive workshops on digital experience and commerce across North America. This November, the series returns to New York for the third year.
Shoppers now describe what they want in full sentences, with size, budget, occasion, and delivery constraints, and legacy keyword search can’t keep up. Complex queries return zero relevant results, and the shopper leaves.
Production-grade commerce agents address this by interpreting intent, mapping it to catalog data, checking inventory and availability, applying pricing and promotion rules, and orchestrating checkout as a single guided, durable workflow. Enterprises are already deploying these agents with Google AI Search for Commerce, Gemini Enterprise for Customer Experience (GECX), and Temporal on existing commerce infrastructure.
This workshop covers designing agents that actually run reliably in production while respecting your margin, promotion, and inventory rules. The goal: governed systems built around your commercial policies rather than just another generic “smart” feature. For 2027 planning, the timing question is simple: Does your first agent go live before competitors adopt similar capabilities?
Results from Grid Dynamics implementations of AI Search for Commerce and GECX:
15x
ROI
27%
total revenue uplift
6-9%
revenue-per-visit lift
Days
not months, to deploy specialized commerce agents
Following the main event, please join us for a social hour to continue the conversation with food and drinks.
Additional speakers from Google Cloud and Temporal to be announced.
Agenda
Registration & networking
Welcome & introductions
Keynote & live showcase: “Agentic commerce in action: Winning the customer journey across conversational agents and LLM search”
Coffee break
Executive panel: The future of commerce — how AI reshapes unified commerce, trust, and the human touch
Moderated by Rahul Bindlish, SVP & Global Head of Partnerships and Marketing, Grid Dynamics
Q&A
Closing remarks & next steps
Networking reception
Who should attend
This workshop is designed for C-level executives, SVPs, VPs, and Heads of Digital, Commerce, Product,
Customer Experience, AI, Data & Search, Technology, and Innovation at enterprise retail, fashion &
luxury, beauty, CPG, and manufacturing companies.
If AI-driven commerce is anywhere on your 2027 roadmap, this is the room to pressure-test it in.
Why executives attend
- The room is curated: 30 senior executives from $1B+ retail, fashion & luxury, beauty, and CPG companies, alongside Google Cloud, Temporal, and Grid Dynamics leaders.
- You get the build-vs-pilot answer for your specific stack from the people who deploy for Fortune 500 commerce.
- Third-party shopping agents are starting to route demand. Now is the time to understand how catalog quality, APIs, and search signals influence visibility and conversion.
- The first agent a customer trusts keeps the relationship, and the window to implement that agent is the next 12–18 months.
