4:10 PM
4:30 PM
5:10 PM
5:45 PM

Complex, constraint-heavy queries are now common in retail search, and they quickly expose the limits of legacy keyword-based systems. A request like “a gift for a 10-year-old who loves science, under 50 dollars, delivered by Friday” turns into zero relevant results and a lost shopper.

Production-grade commerce agents address this by interpreting intent, mapping it to catalog data, checking inventory and availability, applying pricing and promotion rules, and orchestrating checkout as a single guided workflow. Enterprises are already deploying these agents with Google AI Search for Commerce and Gemini Enterprise for Customer Experience (GECX) on existing commerce infrastructure.

For 2027 planning, the timing question is simple: Does your first agent go live before competitors adopt similar capabilities? This workshop focuses on how to design agents that respect margin, promotion, and inventory constraints so they operate as governed systems aligned with your commercial policies rather than generic “smart” features.

Results from recent enterprise implementations of AI Search for Commerce and GECX:

15x

ROI

27%

total revenue uplift

6-9%

revenue-per-visit lift

Days

not months, to deploy specialized commerce agents

Following the main event, please join us for a social hour to continue the conversation with food and drinks.

Our speakers

Achilles Chalkiotis

Achilles Chalkiotis

Global Head of Digital Engagement

Agentic commerce in production, with Google Cloud
Vladimir Kondraschenko photo

Vladimir Kondraschenko

Head of Modern Application Development Practice

Agentic commerce in production, with Google Cloud
A profile image of Will Diaz

Will Diaz

Partnership Director – Google Cloud

Agentic commerce in production, with Google Cloud
Jenna Banks photo

Jenna Banks

Experiential Event Emcee & Moderator

Agentic commerce in production, with Google Cloud

Achilles Chalkiotis

Global Head of Digital Engagement

Achilles leads the Digital Engagement practice at Grid Dynamics. For nearly three decades, he’s partnered with Fortune 500 companies to drive innovation through cutting-edge digital experiences. He’s witnessed and navigated countless technology shifts, but believes none are as promising or disruptive as AI. Achilles combines his deep curiosity and business acumen with years of hands-on experience to help organizations leverage these emerging technologies and drive business growth. At Grid Dynamics, Achilles and his team specialize in advanced search solutions, experience design, sophisticated e-commerce platforms, and content management systems, working closely with Google and other key partners.

Vladimir Kondraschenko

Head of Modern Application Development Practice

Vladimir is a technology leader with over 20 years of industry experience, including more than a decade leading solution design and consulting engagements for Fortune 1000 enterprises. He specializes in digital commerce modernization and modern application development, with a strong focus on architecting scalable, composable platforms. Vladimir is an advocate of agentic and conversational shopping experiences and is passionate about improving SDLC efficiency and driving AI-powered transformation of business processes and workflows.

Will Diaz

Partnership Director – Google Cloud

Will Diaz is the Global Partnership Director for Google Cloud at Grid Dynamics, where he leads the company’s worldwide partnership strategy, joint go-to-market initiatives, and co-innovation programs with Google Cloud. With more than 15 years in enterprise technology and cloud, Will has built and scaled strategic alliances across the hyperscaler ecosystem, previously working for companies such as Google, Cisco Meraki, SoftLayer, and Rackspace. He specializes in aligning business and technical stakeholders to help organizations modernize digital platforms, operationalize data, and deploy AI solutions that deliver measurable commercial impact. At Grid Dynamics, Will has played a key role in elevating the company’s relationship with Google Cloud to managed partner status, expanding the alliance internationally, and launching joint industry solutions across retail, consumer commerce, and digital engagement. His work focuses on helping global enterprises improve customer experience, search and discovery, and revenue performance using Google Cloud data and AI technologies. Known for bridging the gap between executive strategy and technical execution, Will regularly works with Google field teams, partners, and Fortune 500 customers to develop scalable adoption paths for cloud and AI.

Jenna Banks

Experiential Event Emcee & Moderator

Agenda

3:30 PM 4:00 PM

Registration & networking

4:00 PM 4:10 PM

Welcome & introductions

4:10 PM 4:30 PM

Keynote: “The autonomous discovery-to-transaction engine”

4:30 PM 5:00 PM

Panel discussion

5:00 PM 5:20 PM

Live showcase: GECX & native Conversational Commerce

5:20 PM 5:35 PM

Q&A

5:35 PM 5:45 PM

Closing remarks & next steps

5:45 PM 7:00 PM

Networking reception

Who should attend

This workshop is designed for CTOs, CIOs, and CMOs; SVPs, VPs, and Heads of Digital, Commerce, AI, and Innovation; and Heads of Customer Experience and Product at enterprise retail, CPG, and manufacturing companies.

If AI-driven commerce is anywhere on your 2027 roadmap, this is the room to pressure-test it in.

Why executives attend

  • The room is curated: 40 senior peers from $1B+ retail, CPG, and manufacturing companies.
  • You get the build-vs-pilot answer for your specific stack from the people who deploy for Fortune 500 commerce.
  • Third-party shopping agents are starting to route demand. Understand how catalog quality, APIs, and search signals influence visibility and conversion.
  • The first agent a customer trusts keeps the relationship, and the window to implement that agent is the next 12–18 months.
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