Agentic AI trust and control at enterprise scale: A conversation

Shiva Hariharaiyer is a senior leader in AWS’s Retail & Consumer Goods Industry team, where he specializes in advising Apparel & Footwear brands and Digital-first retailers. With over two decades of expertise in retail transformation, he brings a unique blend of technology innovation and deep industry experience. Before joining AWS in 2024, Shiva held executive positions leading technology, consulting and product teams across major retail functions including Digital Commerce, Store Operations, Merchandising and Marketing. His track record includes successful large-scale transformations with large retailers such as Gap Inc, JC Penney, Victoria’s Secret, Sysco Foods and Kroger. Highlighting his entrepreneurial spirit and innovation focus, Shiva co-founded an AI startup under the mentorship of renowned AI pioneer and Stanford Professor, Dr. Andrew Ng. This experience deepens his understanding of practical AI applications in Retail in today’s rapidly evolving world of technology. In his current role, Shiva partners with C-Suite retail executives to leverage Amazon’s and AWS’s cutting-edge technologies, particularly in AI & Machine Learning, helping them enhance customer relationships, accelerate innovation and drive business growth.

Balaji is a seasoned technology executive with over 20 years of experience driving digital transformation initiatives across Fortune 500 companies, with particular expertise in Retail, Consumer Goods, Transportation, and Life Sciences sectors. His comprehensive leadership approach spans strategic program development, multi-technology solution architecture, and global delivery management. He has demonstrated exceptional ability in cultivating customer relationships and developing transformative business engagements. Balaji excels at fostering collaboration between diverse teams and establishing strategic partnerships for market expansion. His consistent achievement in exceeding growth targets is complemented by proven success in building and mentoring high-performance teams in both consulting sales and engineering domains.

Naresh has over 8 years of development experience in the relatively nascent field of Deep Learning. He has worked with various Deep Learning solutions since before TensorFlow and PyTorch, building models on top of Theano/Caffe. He is currently focused on nimble, agile solutions to accelerate the recognition of value from Generative AI at Grid Dynamics. He has a Bachelor’s in Electrical Engineering from BITS Hyderabad and a Master’s in Business Analytics and Big Data from IE Business School. He has previously worked with different companies across fields like P&G, GE Healthcare, and his own startup, Untangle AI in the Explainable AI Space.