AI Focus Groups Features
USER-GENERATED CONTENT ANALYTICS
Analyze user-generated content like never before
Get advice on your marketing communications
Get product improvement advice
Get feedback on your social media posts before publishing them
Predict how well your media campaigns will be received
FINANCE & INSURANCE
AI Focus Groups demo
The AI Focus Groups Starter Kit enables enterprises to quickly obtain customer insights across multiple areas, including brand messaging, product improvements, customer service, and social media campaign performance. By analyzing user-generated content from social media, comments and reviews, personas are created to match the segmentation and sentiment of real-world customers. Through interactive chats with these personas, marketers can obtain valuable feedback, ideas, and suggestions.
How it works
Industries and use cases
Continuously monitor user-generated content, identify trends, and discover issues with marketing communication and product quality in the early stages.
Identify and investigate issues with your quality of service, customer support, price plans, and more.
Evaluate your promotion strategies and messages, and identify areas for improvement across online services, stores, and customer support.
Analyze the market feedback on your services, identify shortcomings and bottlenecks, detect fraudulent schemas, and leverage the wisdom of the crowd to create new services and features.
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