Client’s success
Replacements.com, the world’s largest retailer of tableware, drinkware, silver-flatware and estate jewelry, deliver a seamlessly convenient product discovery experience for their customers and employees thanks to Grid Dynamics’ powerful visual search implementation. A simple snap of a picture uploaded to the website returns accurate matches from the 11M+ catalog in seconds.
90%
visual search accuracy
2 sec
for results from 11M items
MACH Alliance + Grid Dynamics
Grid Dynamics joined the MACH Alliance to share knowledge and promote the benefits of best-of-breed ecosystems that propel current and future digital experiences with open and connected enterprise technology.
Client insights
Elevate your CX
Land
Personalized homepage and landing pages
Enable rich web content, visually aesthetic shoppable media, personalized recommendations and promotions, as well as loyalty-based special offers on your e-commerce platform
Discover
Connecting customers with products they love
Leverage AI-enabled search that understands customer intent, style-aware visual search & personalized recommendations for similar and complementary products, and power location, inventory and price awareness, along with rich merchandising capabilities on every step of the customer journey
Visual searchOpen source search enginesSearch performance engineering
Select
Support customer purchase decisions
Enable rich and consistent product data, price clarity, inventory visibility, personalized, context-aware recommendations and offers, and add value with augmented reality experiences, social data and multiple delivery options
Purchase
Frictionless checkout experience
Enable cart-level offers, multiple delivery methods, payment options, and personalized recommendations for out-of-stock and complementary products
Receive
Reliable delivery
Reduce the delivery window, enable tracking visibility, order modifications, order routing and sourcing, and returns
Trust
Earn and retain customer trust & loyalty
Enable personalized, conversational, intelligent customer support, along with a multi-level loyalty program, and reliable performance and security on all levels
Our clients
MANUFACTURING & CPG
RETAIL
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Our strategic partners
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