Next best action analytics for enhanced HCP commercial engagement for a Fortune 500 pharma company

Galeries Lafayette operates 335 stores and a fast-growing e-commerce business that attracts more than 60 million visitors annually. As demand for hyper-personalized shopping experiences increased, the company needed to modernize its search and merchandising capabilities to improve relevance, increa...

As customer expectations shift toward more personalized, content-rich experiences, the pressure to scale product content continues to grow. Recognizing this, G-Star, a digital leader in fashion, set out to modernize its catalog operations and improve how product content is created and delivered...

A leading healthcare revenue cycle management (RCM) SaaS platform provider faced a fixed deadline to migrate its on-premise, monolithic claims platform. Rapid growth and multiple acquisitions had compounded legacy debt, making the .NET 4.5 application difficult to scale and maintain. The company ne...

A leading global payments technology company needed a practical way to deploy AI agents across regulated business domains without sacrificing control, transparency, or reliability. The organization partnered with Grid Dynamics to implement a production-safe agentic AI platform that standardizes how...

Discover how this Fortune 100 foodservice distributor increased average revenue per customer by 4% after modernizing its digital search and catalog systems. With over 600,000 clients and hundreds of thousands of SKUs, the company relied heavily on its e‑commerce channel but struggled with low searc...

As AI agents move from experimentation to enterprise deployment, the real opportunity lies in scaling them with reliability, observability, and governance. A Fortune 500 global manufacturer operating more than 100 plants worldwide recognized this early and set out to turn decades of distributed kno...

See how a leading omnichannel sleep retailer used an AI retail search assistant to make online discovery feel as guided as an in-store consultation. In this case study, you’ll learn how Grid Dynamics designed a triage-first discovery platform that blends fast facet search with a conversational shop...