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Home Insights Case Studies Semantic search for the chemicals B2B marketplace: A Knowde case study

Semantic search for the chemicals B2B marketplace: A Knowde case study

Eugene Steinberg

Ivan Mamontov

Semantic search for the chemicals B2B marketplace: A Knowde case study

Knowde, a leading digital marketplace for ingredients, polymers and chemistry, was looking to provide more relevant, timely, and personalized search experiences for their customers. Following a MACH approach to composable commerce, we implemented a powerful new search system that supports:

  • multi-stage, concept-oriented search;
  • query expansion with domain-specific knowledge graphs;
  • intent classification and query understanding; and
  • custom processing, segmentation and spelling corrections specific to the chemical industry.

The modernized search platform greatly improved search relevance and delivered a significant uplift in all customer engagement metrics.

Authors

Eugene Steinberg

Eugene Steinberg

Chief Technology Officer, Lead of Search and Deep Learning Practice

Dr. Eugene Steinberg serves as Chief Technology Officer (CTO) of Grid Dynamics. A founding engineer and most recently, Distinguished Technical Fellow, Dr. Steinberg brings over two decades of expertise in artificial intelligence, machine learning, information retrieval, and scalable distributed systems to his leadership role.
At Grid Dynamics, he has been instrumental in conceiving and scaling the company’s technology practices, spearheading mission-critical transformation programs for Fortune 1000 clients while pioneering breakthrough solutions in AI, search, and cloud-native platform development. His vision and hands-on leadership have established Grid Dynamics as a recognized innovator in digital transformation services.
Dr. Steinberg oversees the company’s technology strategy, practice development, and innovation initiatives. His expertise spans enterprise AI applications, cloud platforms, data engineering, and modern application development—core capabilities that drive the delivery of high-impact solutions for global enterprises.
Prior to becoming CTO, he built the company’s search and digital commerce practices from the ground up and pioneered many retail AI solutions, including visual search and conversational commerce. He joined Grid Dynamics in 2006 as its first employee and founding engineer, establishing core technology foundations while delivering transformative projects for clients including PayPal, eBay, Google, Macy’s, Home Depot, and Nike.

Dr. Steinberg holds a Ph.D. in Mathematics and Mechanics from Saratov State University, where he focused on numerical analysis of nonlinear dynamic systems.
Ivan Mamontov

Ivan Mamontov

Over 10 years of professional experience in software architecture, design, development, and support. Specializing in E-Commerce, Information Retrieval, and Machine Learning applications.

Tags

AI-driven search and experiences
Artificial intelligence
Customer experience
Digital engagement
Retail

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