Ilya Katsov

Ilya Katsov

Ilya Katsov joined Grid Dynamics in 2009 to lead data-related consulting practices and major client engagements. He currently spearheads technology innovation, driving the ideation, development, and market launch of AI-centric solutions for supply chain, smart manufacturing, robotics, and customer experience. Before joining Grid Dynamics, Ilya worked at Intel Research, focusing on emerging wireless communication technologies. He is the author of two books on enterprise AI and holds multiple scientific publications and international patents.

Blog posts:

April 29, 2025 CTO insights: Agentic AI

Ilya Katsov

Ilya Katsov joined Grid Dynamics in 2009 to lead data-related consulting practices and major client engagements. He currently spearheads technology innovation, driving the ideation, development, and market launch of AI-centric solutions for supply chain, smart manufacturing, robotics, and customer experience. Before joining Grid Dynamics, Ilya worked at Intel Research, focusing on emerging wireless communication technologies. He is the author of two books on enterprise AI and holds multiple scientific publications and international patents.

Ilya Katsov

Building a next best action model using reinforcement learning

Reinforcement learning can be used to optimize multi-step marketing action policies, also known as Next Best Action policies. By combining traditional targeting and personalization models with reinforcement learning, marketers can optimize long-term marketing communication strategies. This approach allows for more accurate predictions of customer intent and can be applied to various industries, including retail banking and telecom.

Algorithmic pricing, part II: AI and pricing strategy

Artificial intelligence (AI) can be used to automate pricing decisions in retail, according to a blog post by data science firm DataRobot. The company said AI-based decision automation is particularly useful when a large number of decisions must be made in near real time and need to take a wide range of signals into account. AI can be used to improve pricing decisions in areas such as introductory pricing, profit optimisation, key value item scoring, promotion optimisation, competitive response optimisation and sales event optimisation.

Algorithmic pricing, part I: The risks and opportunities

Algorithmic pricing, which refers to automated decision-making in price management using rule-based or self-learning algorithms, has the potential to disrupt the retail industry. Retailers are increasingly adopting algorithmic pricing methods, such as dynamic pricing and personalised offers, to optimise their pricing strategies and improve profitability. Amazon is one of the most advanced adopters of algorithmic pricing and has seen significant success in using these methods to drive revenue growth.