Advantages of a next-generation customer data platform for a top tier marketing agency on AWS

In the telecom industry, retaining customers is a survival strategy. Rising competition, customer dissatisfaction, and delayed churn detection often leave providers reacting too late. A global telecom giant partnered with Grid Dynamics to modernize its AI churn prevention system, transforming m...

In a dynamic world where advertising success depends on data-driven decisions, the partnership between Yieldmo, a digital advertising platform, and Grid Dynamics has birthed a groundbreaking solution–a scalable, configuration-driven Machine Learning Platform. This innovative platform addresses...

MLOps and DataOps principles, such as infrastructure-as-a-code management, continuous integration and continuous delivery, proper monitoring, and a standard approach to working with data assets, are essential components of a modern data estate. In this case study, we show how we helped a global...

To improve the gaming experience for players, a leading video game publisher sought to personalize in-game interactions, streamline model development, and increase long-term engagement and lifetime value (LTV) of users. Grid Dynamics addressed these challenges by implementing a reinforcement learni...

To optimize promotions across various channels and countries, a video game publisher encountered challenges in accurately forecasting demand 24 months ahead and effectively managing new game releases. Grid Dynamics addressed these issues by developing robust demand forecasting models and what-if an...

A leading healthcare revenue cycle management (RCM) SaaS platform provider faced a fixed deadline to migrate its on-premise, monolithic claims platform. Rapid growth and multiple acquisitions had compounded legacy debt, making the .NET 4.5 application difficult to scale and maintain. The company ne...

A leading global payments technology company needed a practical way to deploy AI agents across regulated business domains without sacrificing control, transparency, or reliability. The organization partnered with Grid Dynamics to implement a production-safe agentic AI platform that standardizes how...