Account Manager
We are seeking a Bangalore based Client Partner/Account Manager to manage and grow a portfolio of accounts in India. We require a local presence to best help us make sure we continue to serve our customers to the highest level and to best help us identify and win new opportunities within clients accounts and to build relationships with new clients.
He/She will be responsible for developing and maintaining client relationships and profitable growth
Essential functions
- Identify and nurture new opportunities by closely collaborating with key decision makers from the client teams. Proactively spot areas beyond current engagement where Grid Dynamics' services are relevant, work collaboratively with Delivery and CTO teams to make meaningful and timely proposals to client teams
- Maintain a close relationship with key client sponsors at senior management level to be able to discuss their key business challenges and be able to engage on solutions in a timely manner - be a trusted partner. Map the client organization effectively to be able to expand Grid Dynamics’ services across the organization
- Conduct regular reviews with client stakeholders as well as monthly and quarterly business reviews with key client and internal stakeholders.
- Drive new proposals (with participation from CTO Office and Delivery) from opportunity qualification, scoping, service mapping, resource planning through contract execution and account set up. This role will be the first point of escalation for issues both within the project team and the client.
- Be able to create, manage and execute account plans, covering account financials (with steps to improve where necessary), executive mapping, growth campaigns and map competitive landscape. Effective in proactively identifying and resolving risks and issues in account stability and growth. Effectively drive internal account reviews and client QBR to maximize campaign efficacy
- Promote Grid Dynamics by creating public case study for each account, having clients participate in appropriate industry and/or partner events. Use client references to generate new leads for Grid Dynamics
- Work collaboratively with account delivery management on appropriate resource planning and tracking, including correct revenue forecasting, to be able to maximize revenue target numbers
- Work collaboratively with client partners and account managers in other geographies (Europe and Americas)
Qualifications
- 10+ years in a client-facing role as a Client Success Partner or Account Manager, managing a portfolio of multiple accounts, amounting to at least $10m. Proven track record of building and maintaining long-term client relationships
- Experience in running complex digital transformation programs for mid to large scale clients, with demonstrable examples of leading such engagements from ideation through execution and support
- Demonstrable success in upselling and cross selling digital services, using creative problem solving approaches
- Skilled in identifying buying factors and ability to position services effectively
- Ability to lead with confidence through ambiguity
- Aptitude to learn new technology concepts quickly and be able to apply them in real conversations to generate new opportunities
- Strong communication and leadership skills. Must be able to work within a multi-geo, multi-culture, cross-functional team
We offer
- Opportunity to work on bleeding-edge projects
- Work with a highly motivated and dedicated team
- Competitive salary
- Flexible schedule
- Benefits package - medical insurance, sports
- Corporate social events
- Professional development opportunities
- Well-equipped office
About us
Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.
Apply to the position
Thank you!
You applied for the position Account Manager successfully. We will get back to you soon. Have a great day!
Something went wrong...
There are possible difficulties with connection or other issues. Please try to use another browser (it's recommended to use the latest version of Google Chrome browser). If the problem still persists, please send your application to cv@griddynamics.com
RetrySomething went wrong...
Please double-check the information filled in the form, and make sure to provide valid data.
RetryDon’t see the right opportunity?
Contact us anyway and let’s talk! To apply, send your resume and cover letter to jobs@griddynamics.com
Grid Dynamics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees during their employment and for all candidates during the application process.
All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. All employment is decided on the basis of qualifications, merit, and business need.
Get in touch
Let's connect! How can we reach you?
Thank you!
It is very important to be in touch with you.
We will get back to you soon. Have a great day!
Something went wrong...
There are possible difficulties with connection or other issues.
Please try again after some time.