AI-driven CX experiences deliver measurable results

Redefine the customer buying journey with AI

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Shoppers find relevant products faster with AI-driven search, conversational AI, smart merchandising, and tailored content, creating immediate engagement and personalized discovery.

AI Search

Conversational AI

MXP AI Merchandising

GenAI Content Optimization

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VOICES OF SUCCESS: WHAT OUR CLIENTS SAY

Discover why Fortune 1000 enterprises trust us with their business

Find your industry-disrupting digital experience solution

All Industries

Retail and Digital Commerce

card composable-commerce starter kit

Starter kit

Enterprise Composable Commerce Platform

Starter kit

Enterprise Composable Commerce Platform

Accelerate your digital modernization with a flexible, cloud-agnostic architecture that enables rapid innovation, seamless customer experiences, and the freedom to integrate best-of-breed solutions across all commerce capabilities.

card AI search and selection

Solution

Vertex AI Search for Commerce

Solution

Vertex AI Search for Commerce

Empower your customers with eCommerce search that captivates, compels, and converts

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Starter Kit

Contentstack headless CMS

Starter Kit

Contentstack headless CMS

Drive unparalleled speed, agility, and flexibility while delivering personalized omnichannel experiences that captivate your audience.

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Solution

AI Merchandising Experience Platform

Solution

AI Merchandising Experience Platform

Take control of your merchandising with advanced search augmentation and rules management. Seamlessly run promotions, manage meanings and attributes, and promote brands and partner campaigns—all powered by a composable, extendable platform pre-integrated with leading search engines to accelerate deployment and time to market.

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Solution

AI Content and Catalog Optimization

Solution

AI Content and Catalog Optimization

Enrich product data, accelerate product onboarding, and cut costs with automated catalog management

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Solution Brief

Google Cloud Agentic AI Customer Service

Solution Brief

Google Cloud Agentic AI Customer Service

Elevate your customer service with the AI-powered Customer Engagement Suite from Grid Dynamics and Google Cloud. This solution combines agentic AI capabilities with proprietary accelerators to deliver personalized self-service, real-time agent assistance, and actionable analytics, helping Fortune 1000 companies achieve 50% higher conversions and stronger customer relationships.

Persons profiles to illustrate AI Focus Groups Starter Kit

Starter kit

AI Virtual Focus Groups

Starter kit

AI Virtual Focus Groups

Leverage large language models to analyze user-generated content, identify brand messaging, product and customer service improvements, and predict social media campaign performance.

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Solution

Omnichannel OMS

Solution

Omnichannel OMS

Streamline your operations and elevate customer experience with a robust OMS. Your business can benefit from advanced capabilities such as pre-order management, omnichannel fulfillment options, and intelligent order sourcing. Ensure accurate product availability and reduce overselling by integrating real-time inventory visibility and AI-driven demand forecasting. With safety stock optimization and flexible delivery options, you can enhance customer satisfaction while scaling your business efficiently. Explore how an OMS can transform your operations and drive growth.

Words coming out of mouth

Solution

Conversational AI

Solution

Conversational AI

Put LLMs and AI agents to work for smarter sales, support, and enterprise knowledge discovery

A person standing in front of a virtual wardrobe with holographic clothing displays.

Starter kit

AI Virtual Try-ons

Starter kit

AI Virtual Try-ons

Elevate your e-commerce experiences with GenAI: Wow shoppers, speed up inventory updates, and slash production expenses. Leverage hyper-realistic virtual try-ons that enable customers to try before they buy, driving sales and satisfaction while cutting your costs and mitigating product returns.

Manufacturing

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Starter kit

AI Inventory Allocation Optimization

Starter kit

AI Inventory Allocation Optimization

Grid Dynamics and Dataiku teamed up to create a starter kit for minimizing shipping costs, order splits, and out-of-stock events by optimally allocating inventory across multiple warehouses, distribution centers, or stores.

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Starter kit

Warehouse Intralogistics Optimization

Starter kit

Warehouse Intralogistics Optimization

Streamline intralogistics and cut labor costs through AI-powered warehouse layout optimization

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Solution

AI for Visual Process Monitoring

Solution

AI for Visual Process Monitoring

Monitor, analyze, and optimize your stores, warehouses, and production facilities using modern computer vision technology. Reduce the development and maintenance costs for monitoring solutions using vision-language models.

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Demo

Demand Sensing and Forecasting

Demo

Demand Sensing and Forecasting

Discover how the Demand Sensing and Forecasting Starter Kit helps retailers, brands and manufacturers make accurate and comprehensive procurement, transportation, workforce allocation, inventory, pricing, and promotion decisions.

Forklift loading packages onto a truck

Solution

Omnichannel OMS

Solution

Omnichannel OMS

Streamline your operations and elevate customer experience with a robust OMS. Your business can benefit from advanced capabilities such as pre-order management, omnichannel fulfillment options, and intelligent order sourcing. Ensure accurate product availability and reduce overselling by integrating real-time inventory visibility and AI-driven demand forecasting. With safety stock optimization and flexible delivery options, you can enhance customer satisfaction while scaling your business efficiently. Explore how an OMS can transform your operations and drive growth.

abstract image of the Internet of Things

Solution

Agentic AI IoT Control Tower

Solution

Agentic AI IoT Control Tower

Drive manufacturing process improvement with predictive analytics and AI guidance. Convert operational data into business value with centralized IoT control tower intelligence

Interior and objects generated by generative AI

Starter Kit

GenAI Product Design

Starter Kit

GenAI Product Design

A collection of text-to-image, and image-to-image generative AI tools for creating, editing, and rendering product designs in seconds.

Explore more CX transformation innovations

Accelerate your growth with proven digital transformation services

Digital transformation frameworks designed to modernize customer experiences