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About this event
In a rapidly changing global environment, Insurers need to answer a few fundamental questions about how to own the customer experience and unlock value creation in 2022 and beyond.
Our Dynamic Talk, “Applying a 360 customer view to insurance: connecting people with data,” aims to address some of these questions:
- How can commercial teams better understand customer needs to grow the company’s insurance portfolio?
- How can the claims department get comprehensive access to policyholder data to evaluate risk and process claims faster and more efficiently?
- How can teams in the entire insurance business ecosystem communicate seamlessly across channels with access to unified data-driven insights?
- How can the customer experience be more streamlined, personalized, and downright delightful in order to meet and exceed customer demands as a competitive differentiator?
The adoption of centralized 360-degree customer views on a modernized technology platform using data, ML, and AI might be a real game-changer and long-term solution for personalizing customer experiences and streamlining communications across the company.
Your people and your data will be connected, your customer acquisitions and retention will soar, your workforce productivity will zoom, and ultimately, your revenues will reach new heights.
Watch this on-demand webinar recording and learn more about how to thrive in an increasingly digital and data-driven market.
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