Join Google Cloud and Grid Dynamics for an exclusive executive workshop focused on reinventing digital shopping journeys with AI embedded at every step of the customer journey—from discovery to delivery, and beyond.
Designed for business and technology leaders, this workshop offers actionable AI-driven strategies, including leveraging generative and agentic AI, to elevate customer satisfaction, increase conversions, and drive revenue growth.
You’ll get resolutions to some of the common CX hurdles your customers face daily, and how AI can be seamlessly integrated across the shopping experience:
- Guided search: See how semantic search, personalized results, and smart auto-complete can help customers find exactly what they need faster than ever before.
- AI-assisted product selection: Learn how AI can generate insightful product comparisons, provide dynamic question answering, and even offer “view in my room” visualization.
- The future of AI in retail: Explore exciting possibilities like image-based product search, context-aware recommendations, and intelligent shopping assistants that further enhance retail interactions.
Following the main event, please join us for a delightful social hour featuring complimentary food and beverages. Plus, don’t miss your chance to win exciting prizes, like a Yeti cooler, in our giveaway!
Speakers
Previous participants
Agenda
Registration & Networking
Welcome and Introduction
- Vasily Sizov, SVP, Head of Americas, Grid Dynamics
- Google Cloud
Keynote: AI-Enabled Experiences
Achilles Chalkiotis, Global Head of Digital Engagement, Grid Dynamics
Panel discussion
Panelists:
- Google Cloud
- Stanislav Stolpovskiy, Search/ML Software Architect, Grid Dynamics
Live Showcase “Vertex AI & Conversational Commerce”
Speakers:
- Stanislav Stolpovskiy, Search/ML Software Architect, Grid Dynamics
- Achilles Chalkiotis, Global Head of Digital Engagement, Grid Dynamics
Networking Break
Fireside Chat and Interactive Q&A
Speaker:
Special Guest
- Practical guide on how to implement Gen AI within an enterprise to drive tangible business outcomes.
- Focus on overcoming common challenges such as data readiness, integration, and measuring ROI.
- Case studies and success stories from retail, CPG, manufacturing, and automotive sectors
Summary and Q&A
Speaker: Achilles Chalkiotis, Global Head of Digital Engagement, Grid Dynamics
- High-level overview of Gen AI technology, focusing on its role in transforming customer interactions across industries.
Closing remarks and next steps
Networking Happy Hour: Connect & Collaborate
Intended audience
This workshop is designed for:
Why should you attend?
- Hear insights from experienced professionals at Google Cloud and Grid Dynamics
- Examine practical ways to use AI for customer experience
- Understand the critical steps for implementing AI solutions in your organization
- Build connections with peers in your industry
Location: Google office in Dallas
