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About this event

Digital transformation is all about serving customers better. As financial services firms embrace technology-driven customer-centricity, their success hinges on knowing which technologies to select, implement, and deploy, and putting in place the organizational structures, policies, and processes that allow them to take full advantage of these technologies.

Customer-Facing Technologies Conference looks at the tools and technologies that enable world class customer facing experiences. It also addresses emerging customer-facing technologies which enable “the human factor” and how financial services firms can position them in the service of building, deepening, and enriching human relationships. Thought-leadership presentations and a panel discussion will address topics such as next-generation collaboration; advanced digital service; securing collaboration interactions; Integration tools, technologies, and processes, and more.

Come see our talk on “A Geographic Perspective to Underserved Customers in the Digital Economy” from 11:25 AM – 11:45 AM on October 20th!

Earn up to 4.0 CPE credits at this event!

Speakers

We are speaking at Customer-Facing Technologies

Rajeev Sharma

Chief technology Officer at Grid Dynamics

We are speaking at Customer-Facing Technologies
We are speaking at Customer-Facing Technologies

Rajeev Sharma

Chief technology Officer at Grid Dynamics

Rajeev has built his career by creating technology products and solutions, leading the teams that help bring innovations to the market. He’s held executive roles in Pactera Edge and Ness Digital Engineering, and he was the CEO for nova IQ, a successful AI startup. He has an impressive military background, serving many years in combat operations and being hand-picked by the former President of India to serve in the Agni Missile Program. Rajeev also has an extensive graduate program in engineering, as well as a business degree from the prestigious MIT Sloan School of Management.

Topics include

Digital Transformation

and more…

Agenda

6:25 PM ‐ 6:45 PM

A Geographic Perspective to Underserved Customers in the Digital Economy

Rajeev Sharma, CTO at Grid Dynamics

Abstract:

Rajeev Sharma is the Chief Technology Officer at Grid Dynamics. He has 25+ years of engineering and leadership experience. Mr. Sharma was awarded the Scientist of the Year award for his work on the Design of Agni-III Solid Rocket Propulsion systems. He holds a Master’s degree in Management & Systems Design from MIT Sloan and a Master’s degree in Space Engineering & Rocketry (BIT MESRA) from Birla Institute of Technology.

Convene – Downtown Liberty, 1 Liberty Plaza, New York NY 10006, US

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Why Edge Computing Platforms are the Future: A Webinar
In “Give Your Customer Experience an Edge,” you will hear experts from Cemex, CenturyLink, Intel, and Grid Dynamics talk why edge platforms are the fu
on-demand
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March 3, 2021
Accelerate eCommerce Growth in 2021: Modernize Your Platform
In the webinar “Accelerate eCommerce Growth : Modernize Your Platform,” we will discuss key elements to delivering a modern digital customer experienc
on-demand
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February 25, 2021
Talk to Data: Can AI Unlock Business Intelligence for Teams?
Join Cisco, Pryon, USAA, and Grid Dynamics on Thursday, Feb 25 at 11AM PST / 2PM EST as they discuss how to save companies from wasting valuable resou
on-demand
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January 28, 2021
Rising to the Cloud in 2021: Tips to Accelerate Cloud Migration
Moving a data center to the cloud is perhaps one of the largest and most overwhelming projects organization’s IT staff will undertake. Click to know m
on-demand
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January 19, 2021
Top Technology Priorities for Banking in 2021
Join Grid Dynamics on Tuesday, January 19th at 11AM PST/2PM EST for a live panel webinar with Bank of America, Truist, Equifax, and Silicon Valley Ban
on-demand
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November 17, 2020
The Changing Role of Service Partners in Digital Transformation
In this webinar, you will know how to choose the best technology partners who will help you drive digital transformation with efficiency and effective
on-demand
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October 28, 2020
Connecting the Missing Link: From Data to Insights
It’s time to unleash data to power decisions, fuel efficiencies, and shape the direction of organizations. Attend this discussion and hear top tier co
on-demand
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September 10, 2020
Winning IT Strategies for Growth in the New Digital World
What are the strategies companies are undertaking to not only speed up this change but to use it to gain a competitive advantage? Click to discover mo
on-demand
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March 26, 2020
Best practices for choosing the ideal digital transformation partner
Discover best practices in digital transformation partnerships with Forrester, and the former EVP of Macy’s. Learn more about this exclusive online we
on-demand

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