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Senior Business Analyst

Novi Sad, Belgrade, Serbia

Grid Dynamics is seeking a Senior Business Analyst to join a project in collaboration with a high-profile client operating a large-scale automotive digital marketplace.

Essential functions

  • Own the strategy, roadmap and lifecycle of a major product or customer experience

  • Define and drive long-term product vision, balancing customer needs, business goals and technical feasibility

  • Collaborate closely with design, engineering, data, sales and marketing teams to deliver measurable outcomes

  • Lead roadmap planning, prioritization and stakeholder alignment across the organization

  • Drive innovation through research, experimentation, testing and iteration

  • Act as the voice of the customer to ensure exceptional user experiences and strong adoption

  • Mentor and coach Business Analysts and cross-functional team members

  • Communicate product vision, strategy, and performance clearly to executives and key stakeholders

Qualifications

  • 5+ years of business analysis/product management experience in SaaS, digital platforms or customer-facing products

  • Proven track record of defining strategy and delivering high-impact products end-to-end

  • Strong stakeholder management and influencing skills across technical and business teams

  • Excellent analytical skills with the ability to derive insights from data, research and market trends

  • Experience navigating complex product decisions and aligning cross-functional teams

  • Exceptional communication skills, with the ability to simplify complex concepts

  • Growth mindset with a passion for mentoring and developing others

Would be a plus

  • Experience with product growth strategies (conversion, engagement, retention)

  • Familiarity with analytics platforms, experimentation tools and modern product management toolkits

  • Experience working with ads and/or e-commerce platforms, particularly in user acquisition

  • Hands-on experience with CRM tools

We offer

  • Opportunity to work on bleeding-edge projects
  • Work with a highly motivated and dedicated team
  • Competitive salary
  • Flexible schedule
  • Benefits package - medical insurance, sports
  • Corporate social events
  • Professional development opportunities
  • Well-equipped office

About us

Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.

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    Grid Dynamics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees during their employment and for all candidates during the application process.

    All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. All employment is decided on the basis of qualifications, merit, and business need.