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Site Reliability Engineer

Belgrade, Novi Sad, Serbia
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Grid Dynamics is hiring a Site Reliability Engineer for a client in retail industry to migrate their EUC configuration management from SCCM on to Workspace One.

Essential functions

  • Develop and maintain and support client's technical infrastructure that includes network, hardware, database, and system software components.
  • Install DataDog agent on the Virtual machines
  • Configure the Splunk forwarders
  • Configure Dashboards in DataDog
  • Configure Monitors and Alerts in the DataDog
  • Configure synthetic tests for the services
  • Configure SLI/SLO for the service
  • Configure the above through the Terraform scripts
  • Once the monitors are configured, we must fine-tune the thresholds to avoid false alerts.
  • Integrated DataDog and Splunk with Pagerduty and Slack for collaboration and escalations.
  • Collaborate with fellow SREs and other teams effectively to achieve quick diagnosis, resolution or effective handover of issues for progressive troubleshooting
  • Analyze product performance and reliability, proposing and driving enhancements and improvements

Qualifications

  • 3-5 years of experience
  • DataDog
  • Spluk
  • Grafana dashborads
  • New Relic alerts
  • Pager Duty
  • Scripting: bash
  • Terraform

Would be a plus

  • Experience with Mobile Device Management platforms such as Workspace One or In Tune. 
  • Experience with Group Policy Management 
  • Experience with Configuration Service Provider Management 
  • Experience with operating system commands and utilities as well as scripting 
  • Experience supporting a 24x7 retail operation 
  • Experience ,working as part of a collaborative, cross-functional, modern engineering team 
  • Experience in troubleshooting and remediation within multiple Information technology disciplines 
  • Experience installing and upgrading applications or databases and performing system maintenance

We offer

  • Opportunity to work on bleeding-edge projects
  • Work with a highly motivated and dedicated team
  • Competitive salary
  • Flexible schedule
  • Benefits package - medical insurance, sports
  • Corporate social events
  • Professional development opportunities
  • Well-equipped office

About us

Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.

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