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Delivery Manager

Yerevan, Armenia

We are seeking a motivated and experienced Delivery Manager to join our dynamic team. In this role, you will support the successful delivery of client projects, working closely with both clients and internal teams to ensure smooth execution, quality, and on-time delivery. You will play an important part in helping us maintain high client satisfaction levels and ensure that projects are delivered efficiently and to the highest standard.

Essential functions

  • Support the management of client expectations regarding project deliverables and timelines.

  • Collaborate with client stakeholders to maintain strong relationships and ensure effective communication throughout the project lifecycle.

  • Track and report on project progress, proactively identifying any risks or challenges and assisting in their resolution.

  • Assist in the coordination of resources, including internal team members and external vendors, to ensure project milestones are met.

  • Support the onboarding of new team members, helping them become operational quickly and integrate into the team smoothly.

  • Contribute to the identification of opportunities for process improvements and efficiency gains in project execution.

  • Ensure that projects are delivered within scope, on time, and within budget, while meeting the agreed-upon quality standards.

  • Assist in the preparation and negotiation of contracts and agreements to ensure clarity on project scope, deliverables, and timelines.

  • Support the team in implementing proactive risk management strategies, ensuring client satisfaction and minimizing potential issues.

Qualifications

  • 3-5 years of experience in project or delivery management, ideally within a technology or consulting environment.

  • Experience in working with B2B clients, particularly from the USA and Europe.

  • Strong command of the English language, both written and verbal.

  • Knowledge or experience in Project Management methodologies is a plus (e.g., Agile, Scrum, or Waterfall).

  • Excellent communication skills, with the ability to engage with both clients and internal teams effectively.

  • Strong organizational skills with the ability to manage multiple priorities and tasks simultaneously.

  • Proactive problem-solving abilities and a collaborative approach to addressing challenges.

  • Ability to adapt to a fast-paced, dynamic work environment.

  • Experience or interest in the IT or technology consulting industry is highly desirable.

We offer

  • Opportunity to work on bleeding-edge projects
  • Work with a highly motivated and dedicated team
  • Competitive salary
  • Flexible schedule
  • Benefits package - medical insurance, sports
  • Corporate social events
  • Professional development opportunities
  • Well-equipped office

About us

Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.

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    Grid Dynamics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees during their employment and for all candidates during the application process.

    All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. All employment is decided on the basis of qualifications, merit, and business need.